The ability to telework provided an important source of resilience for people, firms and places during the pandemic. In OECD countries, teleworking grew from around 16% of employees before the crisis to around 37% during the first wave of the COVID-19 pandemic in April 2020.
As communities around the world once again retreat into confinement, for many it will no doubt feel like heading in reverse. However, if you peek beneath the bonnet – as the latest OECD report does – we can find much is changing. While the virus rages outside, our economic engine is being remade: with digital drive.