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Navigating the Crisis: Think small first to build back better

A year ago, entrepreneurs and small business owners found themselves in unchartered waters. Faced with unprecedented restrictions on their activity, the pandemic forced many to close their businesses and turn to governments for support for the first time. Early hopes of a swift recovery after lockdowns were lifted quickly proved to be a false dawn when the pandemic returned in second and third waves. Some small and medium-sized enterprises (SMEs) and entrepreneurs were able to adapt and seize new opportunities…