ChatGPT and other large AI-based “generative language models” are taking the world – and our news feeds – by storm. As Beta versions of the software are made available to the general public, observers are getting excited about the capabilities and the vast array of potential applications. But what does this mean for small businesses?
Marco Bianchini is an Economist of the Centre for Entrepreneurship, SMEs, Regions and Cities of the OECD and the Coordinator of the “Digital for SMEs” Global Initiative. Mr Bianchini has worked on finance, regulation and innovation policies with a focus on Small and Medium Enterprises. He has published research papers and reports on firms’ uptake of digital technologies (including emerging technologies as blockchain and artificial intelligence) and has directly supported governments across the globe (i.e. Western and Eastern Europe, Middle-East, South-East Asia, Central Asia, and South America). He coordinates the OECD “Digital for SMEs” (D4SME) Global Initiative since its launch in 2019. The D4SME is a multi-stakeholder dialogue among OECD governments, large and small enterprises, business associations, academia and NGOs that aims to promote knowledge sharing and learning on how to enable all SMEs to make the most of the digital transition. The initiative places a specific emphasis on the diverse opportunities and needs for the large “missing middle” of “traditional” SMEs and entrepreneurs (beyond the ICT sector) that are not yet digitalised and on their role for an effective, inclusive and sustainable digital transition of the whole economy. Mr Bianchini holds a bachelor degree in Economics from the University of Florence and a Master of Science in Economics from Bocconi University (Italy), both obtained “summa cum laude”. Before joining the OECD, Mr Bianchini worked in strategic consultancy in McKinsey.